1. Corporate Entity & Independent Agency Disclosure
These Terms of Service constitute a legally binding agreement between you and TRIPXPEDIA INC. ("Tripxpedia", "we", "us", or "our"), a registered corporation with principal corporate office at 2540 Greg Jarvis Ave, Sacramento, CA 95834, USA (Toll-Free Phone: +1 (844) 633-5659, Email: contact@tripxpedia.com). Tripxpedia is an independent online travel agency (OTA). We are not affiliated with, endorsed by, or operated by any airline, hotel chain, car rental company, or cruise operator. All travel inventory, seat allocations, flight schedules, hotel rooms, and vacation packages displayed on this platform are supplied and fulfilled by independent third-party travel providers.
2. Role of Tripxpedia as a Travel Booking Facilitator
Tripxpedia acts solely as an intermediary facilitator between travelers and licensed third-party travel service providers (including commercial airlines, hotel properties, tour operators, and global distribution systems). When you make a booking through our platform, you enter into a direct contractual relationship with the relevant travel provider. All reservations are subject to the specific fare rules, contract of carriage, cancellation terms, and operational guidelines established by the applicable provider.
3. Pricing Transparency, Taxes & Service Fees
We strive for 100% pricing transparency. Advertised rates and search results display prices including base fares and estimated government taxes. Final prices shown at checkout prior to payment include all applicable airfares, room rates, mandatory taxes, carrier-imposed surcharges, and any Tripxpedia service or booking facilitation fees. Certain hotel properties may impose mandatory on-site resort fees, tourist city taxes, or incidental deposits payable directly at check-in; where known, such local supplier fees are explicitly noted prior to purchase confirmation.
4. Rate Monitoring & Competitive Pricing
Tripxpedia monitors prices and rate inventory across multiple global suppliers to pass on available market savings to travelers. We do not guarantee unverified below-market secret inventory or misleading price matches. All rates and seat/room availability fluctuate based on real-time supplier inventory, seasonality, and demand until ticketing and confirmation vouchers are issued.
5. Bookings, Ticketing & Confirmation
Submission of a booking request does not constitute an executed contract until payment has been authorized and an official ticket number (e-ticket) or hotel voucher has been generated. While most confirmations are processed instantly, some complex international itineraries or custom vacation packages may require verification by our travel desk. In the rare event a selected rate is no longer honored by a carrier prior to ticketing, we will promptly notify you with available options or issue a complete refund.
6. Cancellations, Schedule Changes & Refunds
Cancellation, exchange, and refund rights are governed strictly by the underlying airline, hotel, or package operator fare rules. Most basic economy fares and promotional hotel rates are non-refundable according to supplier policies. Where permissible, flight changes or ticket cancellations may incur supplier penalties plus our standard administrative handling fee. In the event of airline schedule changes, cancellations, or severe weather disruptions, our 24/7 support team assists in coordinating rebooking or refund requests in accordance with carrier guidelines.
7. Travel Documentation & Health Regulations
It is the sole responsibility of the traveler to ensure that all passports, visas, transit permits, immunization records, and travel documentation satisfy the legal entry requirements of departure, transit, and destination countries. Tripxpedia assumes no liability for boarding denial or deportation resulting from invalid or expired documentation.
8. Limitation of Liability
TRIPXPEDIA INC. does not own, control, or operate any aircraft, hotel properties, or ground transport vehicles. To the fullest extent permitted by applicable law, Tripxpedia disclaims liability for any acts, omissions, breaches, negligence, personal injuries, property damage, delays, baggage losses, or force majeure events caused by third-party suppliers or unexpected circumstances beyond our reasonable control.
9. Dispute Resolution & Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the State of California, United States, without regard to conflict of law principles. Any legal claim or dispute arising out of or relating to your use of this website or services shall be subject to the exclusive jurisdiction of the state and federal courts located in Sacramento County, California.
10. 24/7 Customer Support & Contact Information
Our customer support specialists are available around the clock to assist you with existing bookings, itinerary inquiries, or emergency travel needs: TRIPXPEDIA INC. Corporate Office: 2540 Greg Jarvis Ave, Sacramento, CA 95834, USA Toll-Free Phone: +1 (844) 633-5659 Email: contact@tripxpedia.com Website: https://www.tripxpedia.com