1. Corporate Overview & Data Controller
TRIPXPEDIA INC. ("Tripxpedia", "we", "us", or "our") operates https://www.tripxpedia.com and acts as the data controller responsible for your personal information. Our registered corporate address is 2540 Greg Jarvis Ave, Sacramento, CA 95834, USA. We are committed to safeguarding your privacy and ensuring transparent handling of all personal data submitted to us.
2. Information We Collect
We collect personal information necessary to deliver travel search, quotation, ticketing, and customer support services. This includes: • Personal Identifiers: Full legal name, date of birth, gender, nationality, passport details (for international flights). • Contact Information: Email address, telephone number, billing address. • Travel Details: Departure and arrival destinations, dates, airline preferences, hotel accommodations, traveler counts. • Payment Information: Payment card details and billing identifiers (processed securely via PCI-DSS compliant payment gateways; we do not store full card numbers). • Technical Data: IP address, browser type, device information, and interaction data via cookies and analytics.
3. Purpose & Legal Basis for Processing
We process your personal information for the following legitimate business purposes: • Fulfilling and managing travel reservations, issuing airline tickets, and securing hotel vouchers. • Communicating booking confirmations, itinerary updates, and urgent schedule alerts. • Providing 24/7 customer support via phone, email, and live messaging. • Complying with mandatory legal, customs, aviation security, and border control requirements. • Detecting and preventing fraudulent transactions and ensuring network security.
4. Sharing of Information with Travel Suppliers
To fulfill your travel bookings, your personal details are shared with verified third-party suppliers, including commercial airlines, global distribution systems (GDS), hotel properties, and payment processors. We never sell, rent, or trade your personal information to third parties for marketing purposes. All suppliers receive only the data required to validate and fulfill your reservations.
5. Data Security & Encryption
We employ rigorous technical, administrative, and physical safeguards to protect your personal data. All data transmitted between your browser and our servers is encrypted using modern 256-Bit SSL/TLS protocols. Access to sensitive traveler information is strictly limited to authorized personnel with a verified operational need.
6. Retention of Personal Data
We retain your personal data only as long as necessary to complete your travel reservations, resolve inquiries, satisfy accounting and legal audit obligations, and enforce our agreements. When data is no longer required, it is securely deleted or anonymized.
7. Your Privacy Rights (CCPA/CPRA & GDPR)
Depending on your jurisdiction (such as California or the European Economic Area), you have the right to: • Request access to the personal data we hold about you. • Request correction of inaccurate or incomplete personal records. • Request deletion of your personal information, subject to statutory retention limits. • Opt-out of non-essential marketing communications. To exercise any of these rights, please contact our privacy compliance team at contact@tripxpedia.com.
8. Cookies & Analytics
Tripxpedia uses essential session cookies to remember search parameters and facilitate secure booking checkout. We also use aggregated analytical cookies to measure site performance and optimize user experience. For comprehensive details, please review our Cookie Policy.
9. Contact Us Regarding Privacy
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us: TRIPXPEDIA INC. Attn: Privacy Compliance Officer 2540 Greg Jarvis Ave, Sacramento, CA 95834, USA Toll-Free Phone: +1 (844) 633-5659 Email: contact@tripxpedia.com